The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
GBP 65 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi in public areas
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Services
Valet parking
Pet amenities available
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Spa & Leisure
Entertainment
Room features
Air conditioning
Heating
Soundproofed rooms
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Show more
Location
35 Charles Street, Mayfair,
London,
United Kingdom,
W1X 8LX,
Greater London
Map view
street view
35 Charles Street, Mayfair,
London,
United Kingdom,
W1X 8LX,
Greater London
City landmarks
Garden
Buckingham Palace
1.1
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
2.7
km
Museum
The British Museum
2.2
km
Park
Hyde Park
1.6
km
Square
Trafalgar Square
1.8
km
Museum
National Gallery
1.7
km
Elizabeth Tower - Houses of Parliament
Big Ben
2.6
km
Museum
Victoria and Albert Museum
2.2
km
Church
Westminster Abbey
2.0
km
Marylebone Rd
Madame Tussauds London
2.0
km
Museum
Science Museum
2.2
km
Museum
Natural History Museum
2.4
km
Oxford Street
Oxford Street
1.5
km
Palace
St James's Park
1.2
km
Clive Steps
Churchill War Rooms
1.7
km
Square
Piccadilly Circus
1.1
km
Great Central House
Marylebone
1.5
km
Church
Westminster
1.7
km
87-135 Brompton Rd
Harrods
1.8
km
Opera House
Covent Garden
2.0
km
Castle
Tower of London
4.8
km
Gallery
Tate Modern
3.2
km
Public Building
Houses of Parliament
2.3
km
Harbour
Tower Bridge
4.9
km
Gallery
Wallace Collection
1.3
km
400 Oxford St
Selfridges London
1.0
km
London SW1A 1AA
Green Park London
1.1
km
Gallery
National Portrait Gallery
1.6
km
Nearby
Garden
Buckingham Palace
1.1
km
Square
Piccadilly Circus
1.1
km
Museum
Apsley House
890 m
Park
Green Park
760 m
Museum
Royal Academy of Arts
760 m
1 Apsley Way Piccadilly
Wellington Arch
1.1
km
Gallery
The Queen's Gallery
1.2
km
Restaurants
Burger & Lobster
170 m
26 Binney Street
Da Corradi
140 m
22 Shepherd Market
Hard Rock Cafe
620 m
150 Old Park Lane
Yazu Sushi
150 m
46 Curzon Street Unit 2
Taka Mayfair
140 m
18 Shepherd Market
Ye Grapes
170 m
16 Shepherd Market Mayfair
The Little Square
90 m
3 Shepherd Market
Misto
90 m
7 Shepherd Market Mayfair
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Centrally located
Outstanding dining
Small rooms
Service delays
8.4/10
Great
Rooms
7.8
Location
9.3
Service
9.1
Dining
8.1
Guest reviews
8.4/10
based on 11 reviews
9.0
9.0/10 based on 2757 reviews
William
United Kingdom,
May
2024
8.6/10
The hotel had its ups and downs. The rooms were a bit pricey and had some issues, like being too cold despite adjusting the heat. On the bright side, the service was outstanding, with thoughtful gestures like sending a birthday card and cake to the room. The location was excellent for exploring London, although there was a minor inconvenience with used tea bags. Dining options were on the pricier side but delightful, especially when breakfast was delivered to the room. Overall, a mixed experience with notable highlights in service and location.
Rooms
7.0
Despite being a bit pricey, the rooms were clean, but had issues with temperature control.
Service
10.0
The staff was exceptionally polite, interested, and helpful, going the extra mile with personal touches.
Location
9.0
The location was perfect, allowing easy access to major attractions and shopping areas.
Dining
8.0
The dining experience was delightful, although it came at a cost.
Facilities
Ruth
United Kingdom,
January
2024
8.2/10
The hotel is perfectly located in Mayfair, ideal for both business and leisure trips, close to major attractions and transportation. The service was exceptional, with friendly and apologetic staff. The dining experience was outstanding, offering a vast variety of options. The rooms, however, were smaller than expected, and some delays were experienced in service.
Rooms
7.0
The room was ready early and clean, but smaller than anticipated.
Service
9.0
The staff was exceptionally helpful and friendly.
Location
9.0
The hotel's location in Mayfair was perfect, close to major sights and the underground station.
Dining
8.0
The dining experience was outstanding with a variety of options.
Facilities
8.0
The hotel offers excellent facilities for a comfortable stay.
Centrally located
Small rooms
Henry
United Kingdom,
September
2023
9.0/10
The hotel exceeded my expectations with its superb location in the heart of Mayfair, offering convenience to major London attractions and fantastic shopping opportunities. Although the rooms were slightly smaller than anticipated, they were expertly designed with ample storage space and a cozy ambiance. The service was exceptional, adding a personalized touch to every interaction. The dining experience was delightful with top-notch cuisine and attentive service, while the facilities were well-maintained and enjoyable.
Rooms
8.5
The rooms, though not as spacious as depicted in photos, were perfectly designed with clever built-ins that easily accommodated all our belongings and provided a comfortable setting for relaxation and work. The bathroom was notably sizable and well-equipped.
Service
9.0
I was impressed by the exceptional service provided by the staff, who were not only welcoming but also attentive to our needs throughout our stay, enhancing the overall experience.
Location
9.5
The location of the hotel was simply ideal, nestled on a serene street in Mayfair, which granted easy access to Central London venues, iconic landmarks, and a plethora of dining and shopping options within a short walk.
Dining
9.0
The dining experience was truly exceptional with beautifully cooked dishes using quality ingredients that delighted the palate. The attentive service added an extra layer of enjoyment to the meals.
Facilities
8.5
The hotel's facilities were well-maintained and added to the overall comfort of the stay, ensuring a pleasant and convenient experience for guests.
attentive staff
smaller rooms
Ernest
United Kingdom,
September
2023
9.0/10
I had a wonderful stay at this hotel. The rooms were spotless and unique, creating a charming atmosphere. The service was impeccable, with gracious staff going above and beyond. The location was ideal, close to major attractions and transportation. The dining experience had its ups and downs, but overall, it was a pleasant stay.
Rooms
9.0
The rooms were all different and very quaint, adding to the amazing ambiance of the hotel.
Service
9.0
The staff were gracious and helpful throughout our stay, making us feel truly special with thoughtful gestures.
Location
10.0
The location could not have been more perfect, in a quiet but central neighborhood within walking distance to major attractions and tube stations.
Dining
8.0
The dining experience offered a variety of fresh Mediterranean dishes, although there were some minor hiccups with service.
Facilities
9.0
The facilities were excellent, providing everything needed for a comfortable stay.
Charlie
United States,
August
2023
8.0/10
The hotel had some issues with the room, but the service and location were excellent. The dining experience was a bit slow, yet the facilities were enjoyable.
Rooms
6.0
The room had a broken lock, and it was cold. There was a booking mistake under my name instead of the correct one.
Service
9.0
The staff, including Roberta, Jamie, and Rafcar, was pleasant, friendly, and engaging. They were located in an upscale area.
Location
10.0
The hotel was in a quiet and accessible area, close to major London sights such as Hyde Park and Buckingham Palace. It was near Green Park Station and had a lovely view of a quiet street.
Dining
7.0
The breakfast took a long time to arrive, with nice food when it did. Andrea, the waiter, was very thoughtful, but service was slow.
Facilities
8.0
The hotel offered various services such as room service, housekeeping, and valet parking.
Paul
United Kingdom,
July
2023
8.4/10
The hotel offers comfy and clean rooms, ideal for families with kids who appreciate separate bathrooms. The staff is very friendly and goes the extra mile by assisting in restaurant reservations within walking distance. The location is convenient for exploring nearby attractions, although access to the Tube is not as easy. Overall, a great value for the money with festive decorations enhancing the stay.
Rooms
8.0
The rooms were comfy and clean, perfect for families with kids. It was a nice touch to find a dog bed and bowls ready for our pet.
Service
9.0
The staff, including the concierge, were very friendly and catered to our needs. Their assistance in booking top restaurants made our stay even better.
Location
9.0
The hotel is beautifully decorated for the festive season, offering a great backdrop for holiday photos. It's conveniently located near attractions and public transportation options, making exploration easy.
Dining
8.0
The dining experience was fantastic with great quality and delicious options, though some specific food items might be missing.
Facilities
8.0
The hotel offers good facilities to enhance the stay, making it a great value for the money.
Craig
United Kingdom,
July
2023
8.8/10
The hotel is located in a lovely area with easy access to many attractions. The rooms were very lovely and comfortable, although the noise from a nearby party was unexpected. The service was impeccable, and the location was perfect for exploring London. The dining experience was superb, especially the full English breakfast.
Rooms
9.0
The rooms were amazingly comfortable with exceptional quality bed linen.
Service
9.0
The staff was really polite and helpful, going out of their way to assist.
Location
9.0
The location was perfect, with easy access to all areas and plenty of bars and cafes around.
Dining
9.0
The dining was superb, especially the full English breakfast.
Facilities
8.0
The hotel offered a range of amenities and services to make the stay convenient and enjoyable.
Tony
United Kingdom,
July
2023
9.0/10
My stay at the hotel was fantastic! The room was a great size and spotlessly clean, perfect for my daughter and myself. The service was top-notch, with delightful staff aiming to please. The location was very convenient, close to central city attractions. The dining experience was simply gorgeous. Overall, a great value for money.
Rooms
9.0
The room was comfortable, well-equipped, and perfectly sized for my daughter and myself. It was spotlessly clean.
Service
9.0
The staff were delightful and aimed to please, making my stay enjoyable. From a swanky junior suite surprise to personalized service, they went above and beyond.
Location
9.0
The hotel's central location in the Mayfair area made it very convenient for exploring the city, close to many attractions and easily accessible by walking or cabbing.
Dining
9.0
The dining experience was simply gorgeous, offering the best hotel food I've ever had. The fruit buffet was a lovely touch.
Facilities
9.0
The hotel offered a range of facilities, making my stay comfortable and convenient throughout.
Jack
United States,
June
2023
8.4/10
I had an interesting stay at the hotel. While the rooms were quite small, it was fine for just the two of us. I had requested an upgrade for our anniversary/husband's birthday, but the rooms were allocated close together with breakfast. The room did have a faint smell of cigarette smoke at 4 in the morning, possibly due to someone smoking near the air conditioning unit.
Rooms
7.0
The rooms were a bit small but comfortable for our needs. The smell of smoke was a downside.
Service
9.0
The service was exceptional. The staff were charming, helpful, and had a great sense of humor. They made us feel special with personalized service.
Location
10.0
The location was superb. It was great for my meetings and shopping, tucked away on a quiet street yet close to the hustle and bustle. Being able to enjoy the festive decorations added to the charm.
Dining
8.0
The dining experience was enjoyable, starting at 7 am. They served delicious Eggs Benedict and had a decent breakfast buffet with hot dishes made to order.
Facilities
8.0
The facilities were good, offering various services like room service, dry cleaning, and valet parking.
Suzanne
United Kingdom,
May
2023
8.2/10
The hotel's location was excellent, with easy access to local amenities and attractions, but the dining experience left something to be desired. The service was impeccable, and the rooms, although not very large, provided a personalized touch that enhanced the stay.
Rooms
8.0
The rooms, while not large, were personalized to our preferences, from coffee orders to late-night deliveries.
Service
9.0
The service was outstanding in every department, with lovely and helpful staff making our stay memorable.
Location
9.0
The location was perfect, in a quiet neighborhood yet walking distance to major attractions and transportation hubs.
Dining
7.0
The dining experience was good, but there were occasional hiccups in understanding orders, especially at breakfast.
Facilities
The hotel offered a range of facilities and amenities, enhancing the overall stay experience.
Frederick
United States,
May
2023
8.6/10
The hotel rooms were quite small but fine for just the two of us. They were very old, outdated, with stained nightstand mirrors, no fridge, and very small overall. On the positive side, the rooms were good-sized, beautifully decorated, and well-equipped, although they were smaller than expected.
Rooms
8.0
The rooms were good-sized, beautifully decorated, and well-equipped.
Service
9.0
The staff were fantastic throughout, from the first greeting to a fuss-free checkout.
Location
9.0
The hotel was ideal on a quiet street in Mayfair, providing easy access to many London attractions like Hyde Park, Soho, Covent Garden, and Buckingham Palace.
Dining
8.0
The dining experience was outstanding for 2 out of our 4 days stay, although there was a bit of a disappointment with one meal that was only warm instead of freshly cooked.
Facilities
The facilities were outstanding for 2 out of our 4 days stay.
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